To validate page level help mappings:

1. In WFDSS, choose the Administration tab. The Administration page appears.
2. In the Support section, click Validate Page Level Help. The Validate Help page appears.
3. Sort the Help Link column. N/A links appear, followed by Invalid links.
4. For N/A links, do the following:
   1. In AuthorIT, search for the topic.
   2. Right-click to choose Properties from the menu. The Properties window opens.
   3. On the General tab, verify that the template is Topic Template.
   4. Choose the Web tab.
   5. Verify that the Heading field contains the topic title that you want to publish in the Help TOC and that Start Page is marked.
   6. Enter a Page Title. For example, WFDSS Help | Create Incident. (Use present-tense verb and abbreviated version of the title. This is what appears in the page tab of the browser window when the topic is published.)
   7. Enter a Filename. For example, WFDSSHelp_Create_Incident.html.
   8. Click Apply to continue working on Properties or click OK to save and exit the Object Properties window.
5. For Invalid links, do the following:
   1. Verify that the Help HTML and HTML Title match what's in the Help Validation table.
   2. In WFDSS, find the JSP and test the link.
   3. Go to avocet > authorit > publishing > XHTML pages > WFDSS help and verify that the page exists in the folder. (Sometimes, the publishing process hiccups and a page doesn't get published.)
   4. In AuthorIT, select the topic in question > right-click and choose Properties > choose Web tab.
   5. Verify that the information in the Object Properties matches the information in the WFDSS_JSP_Help_Map_master spreadsheet.
   6. Make any necessary changes.
   7. In the WFDSS_JSP_Help_Map_master spreadsheet, highlight the topic in yellow.
6. To add link a new .jsp file to an existing AuthorIT topic do the following:
   1. Click View Pages without Links. The Assign Help to Page page appears.
   2. Click to select the name/jsp combination that matches your AuthorIT help topic.
   3. Type the HTML file name for your AuthorIT help topic.
   4. Click Check Topic to verify this is the correct topic.
   5. Click Accept to assign the help topic to a .jsp file.
7. Once you have finished correcting the mappings, republish the Help.
8. Verify the updated mappings in the WFDSS application.

You should perform this task at least once per release cycle, especially if the development team is adding a bunch of new features. Even if you don't yet have enough information to document a feature, at least try to create a placeholder topic in the Help so that the context-sensitive help is ready when you are.

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Last updated on 12/2/2011 4:05:11 PM.

In This Section Validating Page Level Help

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