Administrators and the Help Desk can reset any WFDSS user's password. Geographic Area Editors cannot reset passwords for users.
Users might need their passwords reset under the following circumstances:
The system generates an email letting the user know that their password was reset. The message DOES NOT contain the new password. The Help Desk or Administrator calls the user with a new password or clicks Send Access Key on the Administration > User List > Password Reset page. The user is now able to login to WFDSS, and needs to change their password the first time they login.
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Last updated on 5/31/2012 3:57:02 PM.
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