To transfer incident ownership to another Author:
- From the Incident List, select the incident you want to transfer ownership.
- Click View Information. The Edit Incident Information page appears.
- Click Transfer Ownership. The Transfer Ownership page appears.
- To quickly find the person you want to transfer ownership to, enter their last name in the User Name field and click Apply Filter.
- From the User List, select the author you want to assume ownership.
- Click Transfer Ownership. The Edit Incident Information page reappears and displays the name of the new incident owner.
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Last updated on 2/13/2012 2:41:46 PM.