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Requesting an Automated Password Reset

If you forget your password, you can request an automated password reset. An access key link is emailed to your primary email address. Click the link to reset your password:

If your account is locked (60 days have lapsed since last password reset), you will be unable to use this feature and must call the Help Desk to request a password reset. If your account is disabled (270 days have lapsed since your last login), you must contact your local GAE to request role(s) reassignment and then call the Help Desk to request a password reset.

To request a password reset:

  1. From the WFDSS Login page, click the Forgot your password? link. The Reset User Password page appears.
  2. Enter your user name.
  3. Enter your primary email address (it must match the one listed in your user profile).
  4. Enter your primary phone number.
  5. Click Reset Password. A system-generated email is sent to your primary email address that contains an access key link.
  6. Click the link.
  7. Type your new password.
  8. Answer the security question. (Your response must exactly match what you entered when you created the security question.)
  9. Login with the new password.

The system emails you verifying your password reset.

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    Last updated on 8/28/2019 1:24:53 PM.

In This Section

User Profile

To request a password reset:

See Also

About the My Home page

WFDSS User Roles

Requesting an Account

Logging into WFDSS

Finding Your User Name

Changing Your Password

Understanding Locked User Accounts

Setting up Your Security Question

Changing Your Security Question

Answering the Security Question

Viewing Your Activities

Updating Your Contact Information

Creating a Duplicate Account

Justifying a New User Profile

Requesting Additional User Roles

Changing Your System Preferences

About Fly-out Menus


Field Descriptions

Glossary Resources

Spatial Data Reference

Landscape Data Source Reference

Relative Risk Reference

Organization Assessment Reference

Fire Behavior Reference

About the WFDSS Decision Editors