A user group is a group of WFDSS users that you create by selecting users from either the WFDSS Address book or My Address book. Once a group has been created, it is saved to your personal address book where you can manage it and make edits. Groups make it easier for you to find the people you work with regularly, and enable you to assign incident ownership to a team of individuals. Assigning multiple owners to an incident ensures that progress is made on incident analysis and reporting, even if an individual becomes unavailable.
You can create a group by selecting individuals from the WFDSS Address book, but its easier to create a group in your personal address book because you will be searching through a smaller cohort. Once created, you can change the name of a group at any time.
Only group members with Author privileges can own incidents. Members of a group that do not have author privileges can assist with document editing, review, and approval.
Note: If your user list is multiple pages, the group appears on the page that displays that letter of the alphabet. A group icon appears below the group name, which displays as a hyperlink (see example).
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Last updated on 12/30/2021 3:31:30 PM.
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