To transfer incident ownership to a Group:
- From the Incident List, select the incident you want to transfer ownership.
- Click View Information. The Edit Incident Information page appears.
- Click Transfer Ownership. The Transfer Ownership page appears.
- Select My Address Book from the Address Book drop-down list. Your personal WFDSS address book appears.
- From the User List, select the radio button next to the group you want to assume ownership of the incident.
- Click Transfer Ownership. The Edit Incident Information page reappears and displays the name of the new group owner.
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Last updated on 2/17/2012 11:27:05 AM.