Updating Your Contact Information

It is important to keep your profile up to date with your current contact information, to include cell phone number, email, Geographic Area, agency and unit. If you change jobs, units, or agencies, you do not need to request a new account. Instead, just update your contact information. If you experience a life change and want to change your login ID you can do that as well.

Keeping your contact information current is important for the following reasons:

• If you contact your local GAE to have roles assigned and your contact information (to include correct GA, specifically) is out of date, the GAE is unable to locate your account since they can only service accounts within their GA.
• WFDSS uses the information provided in your user profile to notify you of key events related to decisions you are involved with. Examples include; notification when fire behavior modeling results are available for an incident or when a decision has been submitted for review and/or approval. Failure to update key information could prevent you from being notified in a timely manner.
• In the event of significant outage or impacts to users, you could miss WFDSS-generated emails if your current email address is incorrect.
• If you choose to receive notification of key events by email AND text message, you can choose your cell phone carrier, and then click Generate alternate address from Cell Number and Carrier to generate an Alternate E-mail Address. This enables notification texts to your cell phone. You can't receive notifications if your cell phone and/or email address are incorrect.
• Your WFDSS contact information informs how you receive notifications (GA Summary, Fire Behavior Request, Flame Act Report etc.) if you've subscribed to these services, which are typically used by GAEs National Editors and Administrators. (If you choose to enter a User ID when subscribing, the notifications will be sent to the email address listed in your contact information, and cell phone if you've generated an alternate email address from your cell number and carrier. An alternative would be to choose to enter an email other than what's in your contact information for notifications to be sent to.) If your cell phone and/or email are incorrect, you will miss these notifications.
• If you submit feedback, the WFDSS team and developers rely on your contact information to reach you regarding your feedback; if what's listed is incorrect, resolving issues can be difficult.

Note: You must update your contact information in each system. Currently, the information does not replicate between the Training and Production.

To update your contact information:

1. Login to the appropriate WFDSS application.
2. Click My Home > Contact Information. The Home - Contact Information page appears with your contact information automatically populated.
3. Review each field and make the appropriate changes.
4. To receive text messages from WFDSS, identify your cell phone carrier, then click the link "Generate alternate address from Cell Number and Carrier". The Alternate Email Address field automatically populates with your phone number and and your email address ending. For example, 1234567890@vtextcom, appears as phone number 123-456-7890 for a Verizon wireless customer. The Cell Phone Carrier box defaults to <select> after you press the "Generate alternate address from Cell Number and Carrier" button.
5. Verify that your geographic area, agency, and unit are accurate.
6. Click Save Profile.

Your changes are saved in the database.

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Last updated on 12/27/2021 12:13:48 PM.

In This Section User Profile To update your contact information:

See Also About the My Home page WFDSS User Roles Requesting a Profile Accessing WFDSS using e-Authenticate Accessing WFDSS Using Login.gov Viewing Your Activities Creating a Duplicate Profile Justifying a New User Profile Requesting Additional User Roles Changing Your Security Question Re-enabling A Disabled Profile Changing Your System Preferences About Fly-out Menus

Reference Field Descriptions Glossary Resources Spatial Data Reference Landscape Data Source Reference Relative Risk Reference Organization Assessment Reference Fire Behavior Reference About the WFDSS Decision Editors